Privacy Policy

1. About Minard Community Trust

Minard Community Trust is a registered charity SC028828 and company SC192526 with charitable objects as described in the about us section of the web site. Our website address is: https://minard.org.uk and we can be contacted at info@minard.org.uk.

2. When we collect data from you

Whenever we collect information about you we will tell you at least:

  • Who we are
  • Why we are collecting your information
  • What we will do with it
  • If we will share it (and who we share it with)
  • The legal basis for processing your information

We will always give you the opportunity to opt in or out of any future direct marketing from us when you provide us with your information and within in any additional contact you receive from us.

3. What information will we collect about you?

  • Contact information (eg name, postal address, email address)
  • Specific information relating to your query, for example preferences
  • Bank account details and other financial information if we have to process any payments

4. Why do we ask for this information?

We will ask for your contact details so that we can:

  • respond to requests, enquiries and complaints received from you
  • to contact you about services requested by you
  • evaluate customer satisfaction and gain community feedback
  • to keep our records up-to-date for audit purposes

The legal basis for processing your information used by us are:

  • consent – for marketing and regular newsletters
  • contract – for any services provided by us for you, whether a fee is paid or not
  • legal obligation – for records that are required to be kept by law, for example financial records
  • legitimate interests – for essential processing by third parties to enable us to provides services to you. These partners include Zen Internet for our web hosting and e-mail and Google Analytics for gathering statistics about web site usage.

Your information will normally be retained for 7 seven years after your last active contact with us.

You have the right to ask us to remove your data from our contact database.

5. Where we collect information about you

We will ask you to provide information for instance, when you contact us by telephone, if you submit a ‘contact us form’, enter a competition, or complete a survey. If you ‘like’ or ‘follow’ any of our social media accounts (such as Facebook, Instagram and Twitter) we will collect information about this (including any posts you ‘like’ or share). We will use this information to provide you with more personalised advertising and to understand how people are using the information we publish on social media. You can change your settings within your social media accounts to set how organisations can target advertising to you through them.

6. Sharing information about you

We sometimes use other companies and organisations (third parties) to process personal information for us. For example we use third parties to process any payments.

Where we make use of third parties to process personal information, we will ensure that they have adequate security measures in place and that they comply with this privacy policy.

We share information, for analysis and reporting purposes, with bodies that provide funding to the Artmap Argyll or have an interest in our activities. This information is provided in aggregate form and does not enable the third party to identify who you are.

We will also share information about you when we are required to so by law or if we have your permission to do so.

7. Direct Marketing

We will only send you direct marketing information if you have opted-in to receive this information when you provided your contact details, or when you have specifically asked us to send you direct marketing.

We may occasionally present a promotion that is sponsored by a third-party company or organisation. To qualify for entry, we may ask you to provide personal information – if we intend to share that information with the sponsors, we will make this clear.

You have the right to stop us using information about you for direct marketing purposes. You can do this at any time even if you previously consented to receive direct marketing. If you wish to change your marketing settings either select the link included in emails or contact us directly to let us know. We will change your setting as soon as we are able and at least within 28 days.

8. Access to your information

You have the right to access a copy of the personal information we hold about you and to have any inaccuracies corrected. If you would like a copy of some or all of your personal information, please e-mail us at info@minard.org.uk.

We will ask for proof of your identity before we supply a copy of any personal information and may charge a £10.00 administration fee to process the request.

9. Cookies

We use the Cookiebot plugin to manage cookie permissions on our web site. We automatically block cookies (except necessary) until the user has given their consent.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

10. Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

11. Changes to our privacy policy

We regularly review our privacy policy to keep it up-to-date. Any changes that we make will be posted on our website. This privacy policy was last updated on 7 April 2023.